At Companion Care Providers, we are committed to protecting your privacy and ensuring the security of the personal information you provide to us. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our website, brochures, or services.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, mailing address.
- Health Information: Medical history, care requirements, and any health-related information provided to us by you or your healthcare provider (if applicable).
- Payment Information: Billing details, credit card information, or insurance information.
- Website Usage: Information such as your IP address, browser type, and pages you visit on our website.
2. How We Use Your Information
We use your personal information to:
- Provide the home care services you request.
- Communicate with you about your care plan, appointments, and service updates.
- Process payments and manage billing.
- Improve our services and website user experience.
- Respond to inquiries and provide customer support.
3. Information Sharing
We do not sell or rent your personal information. However, we may share your information under the following circumstances:
- With Healthcare Providers: To ensure the best care possible, we may share relevant health information with doctors, hospitals, or other healthcare professionals involved in your care.
- With Third-Party Service Providers: We may share your information with trusted third-party providers to assist with payment processing, IT services, or data analysis. These providers are required to maintain the confidentiality of your information.
- As Required by Law: We may disclose your information to comply with legal obligations, such as court orders or government regulations.
4. Security of Your Information
We take the security of your personal information seriously. We use industry-standard practices to protect your information from unauthorized access, use, or disclosure, including encryption, secure servers, and access controls.
5. Your Privacy Rights
You have the right to:
- Access and Review: Request access to the personal information we hold about you.
- Correction: Request corrections to any inaccurate or incomplete information.
- Deletion: Request that we delete your personal information, subject to certain legal restrictions.
- Opt-Out: Choose not to receive marketing communications from us by following the opt-out instructions in our emails.
5. Use of Cookies and Website Tracking
Our website may use cookies and other tracking technologies to improve your browsing experience. You can disable cookies through your browser settings, but doing so may limit some features of the website.
6. Changes to This Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. Any updates will be posted on our website, and the date of the most recent revision will be indicated at the top of this policy.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Companion Care Providers
Phone:1-866-899-3227
Email: info@companioncareprovidersllc.com
Address: 1938 Burdette St #3030, Ferndale, MI 48220